Privacy Policy

Relteck is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or interact with us through other means.

By using our services, accessing our Website, or providing us with your personal information, you agree to the terms of this Privacy Policy.

We collect the following types of information:

Personal Information

When you interact with us, such as by filling out forms on our Website, requesting quotes, or contacting customer support, we may collect personally identifiable information, including but not limited to:

Full name
Business name
Email address
Phone number
Mailing address
Payment information (only if relevant for service provision)

Usage Data

We may collect information about how you access and use our Website, including:

IP address
Browser type
Device type
Pages visited and links clicked
Date and time of visit
Referring website addresses
Cookies and similar tracking technologies

We use the information we collect in the following ways:

To Provide Services: To respond to inquiries, process orders, provide quotes, and fulfill our contractual obligations to you.
To Improve Our Website and Services: We may use your data to understand how our Website is used and to enhance the user experience.
To Communicate with You: We may send you service updates, promotional offers, newsletters, or information about new products or services we offer. You can opt out of marketing communications at any time.
To Process Payments: If you make a purchase or transaction, we use your personal and payment information to complete the transaction securely.
To Comply with Legal Obligations: We may need to use your data to comply with applicable laws, regulations, or legal processes.

We do not sell, trade, or rent your personal data to third parties. However, we may share your information in the following circumstances:

Service Providers: We may engage third-party vendors to assist in providing services such as payment processing, customer support, or data analysis. These vendors are required to protect your data and may only use it to deliver services to us.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our Website before your personal data is transferred or becomes subject to a different privacy policy.
Legal Requirements: We may disclose your information if required to do so by law, or if we believe that such action is necessary to comply with a legal obligation, protect the rights, property, or safety of Relteck, our clients, or others, or to prevent fraud or criminal activity.

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission or storage system can be guaranteed to be 100% secure. By using our services, you acknowledge and agree that there are inherent risks involved in transmitting information over the Internet.

We use cookies and similar tracking technologies (such as web beacons and pixels) to collect information about your browsing activities on our Website. These tools help us:

Remember your preferences and settings
Understand how users interact with our Website
Improve the performance and functionality of the Website

You can set your browser to refuse cookies or alert you when cookies are being sent. However, disabling cookies may limit some features or services on our Website.

You have the right to:

Access and Correct Your Information: You may request access to the personal information we hold about you, and request corrections if the data is inaccurate or incomplete.
Delete Your Data: You can request that we delete your personal information, subject to any legal obligations we may have to retain it.
Opt-out of Marketing Communications: You can opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting us directly.
Withdraw Consent: If we are processing your personal data based on your consent, you can withdraw your consent at any time.
Request Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of your rights, please contact us at msaad@relteck.com. We will respond to your request as soon as possible and in accordance with applicable data protection laws.

Our Website may contain links to third-party websites. Please note that this Privacy Policy only applies to information collected by Relteck. We are not responsible for the privacy practices or content of third-party websites. We encourage you to read their privacy policies before providing any personal data.

If you are located outside of the United States and choose to provide us with information, please be aware that we may transfer, store, and process your data in the United States. By using our Website and services, you consent to the transfer of your information to the U.S. where our servers are located.

We may update this Privacy Policy from time to time. If we make changes, we will post the updated policy on this page and update the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Relteck

3415 South Sepulveda Blvd, STE 1100
Los Angeles, CA 90034
Email: [insert contact email]
Phone: (310) 881-2775

(310) 881-2775

sales@relteck.com

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