Relteck (the Seller) aims to provide prompt and efficient service to its customers (the Buyer). However, negotiating individual terms and conditions for each sale would substantially hinder our ability to deliver that service.
Therefore, all products and services provided by Relteck are sold based solely on the following Terms and Conditions unless a separate written agreement has been made.
By accepting a quotation or placing an order, the Buyer agrees to these Terms and Conditions. Any contrary or additional terms proposed by the Buyer, whether in purchase orders or otherwise, will not be binding on Relteck unless explicitly accepted in writing.
Relteck is not liable for any delays or failures in performance due to causes beyond our control. This includes, but is not limited to, natural disasters, government regulations, riots, strikes, or any other unforeseen events.
Delivery is contingent upon the receipt of the Buyer’s purchase order, test samples, and necessary documentation at Relteck’s facility. Testing is performed based on a standard 8-hour workday, 5-day workweek.
Payments for full or partial shipments are due within 15 days unless otherwise specified. Unpaid invoices are considered overdue and subject to a service charge of 3% per month.
Relteck reserves the right to approve the Buyer’s credit before accepting any order. If the Buyer’s credit rating changes during the order process, Relteck may withhold testing and data until payment is made in full.
In the event of a payment default, Relteck reserves the right to defer delivery or cancel the order. If necessary, collection agencies may be engaged to recover overdue amounts, with the Buyer responsible for all associated costs.
Work that is placed on hold for 30 days or more will incur billing for completed work and materials.
Buyer’s payment is not contingent upon approval or payment from their customers or third parties. If the Buyer delays shipment or testing, Relteck may issue invoices for a percentage of the total contract price, reflecting the work completed.
Relteck is not liable for any damages to samples caused by malfunction, failure, or inability to meet specified performance standards. Our liability is limited to the amount received for the services rendered unless the Buyer explicitly communicates the extraordinary value of a sample and requests additional insurance coverage.
In no case will Relteck’s liability exceed $25,000, nor will it cover incidental, consequential, or special damages.
Buyer is responsible for all applicable federal, state, or local taxes, duties, tariffs, and other levies associated with the sale, use, delivery, or transportation of the products and services. Taxes will be added to the contract price unless the Buyer provides appropriate certification of tax exemption.
